Frequently Asked Questions
How do you choose your products and resources?
Social Work Key is run by a practicing Social Worker. All the resources and products are chosen with the knowledge of what is useful and helpful in direct work and Social Work practice.
Why don't you provide free shipping?
We would love to provide free shipping however as a small business, it's not possible to do so. We absorb some of the posting costs to reduce the cost to our customers as much as possible.
What are Social Work Key Recommendations?
These are products or services which we think are useful and relevant for Social Workers, but we don't directly stock ourselves.
What shopping service do you use?
We send our parcels through Royal Mail.
What if I want to return a product?
You are fully protected by consumer laws governing e-commerce. This means you have 14 days to in which to return the product if you no longer want it. For more information, please see our refund police available by clicking here.
If you have any other questions or comments, we'd love to hear from you. Email us on admin@socialworkkey.co.uk